Privacy Policy

Privacy Policy

You are currently connected to Sofitel Krabi Boutique. By accessing this site, the user commits to the current conditions of use.

1.Editor’s information: 

This site is edited by: Sofitel Krabi Phokeethra Golf & Spa Resort (located on 200 Moo 3 Tambon Nongtalay, Amphur Muang, Krabi, 81180 Krabi, Thailand) and its approved representatives.

2. Publishing Director: 

ATDMC Thailand (Representatives of Sofitel Krabi Boutique)

3. Host information: 

This site is hosted by : Inmotion Hosting.

360 N. Pacific Coast Highway, Suite 1055

El Segundo, CA 90245

4. Data Protection:

For more information on the Accor group’s data protection policy, please see the Charter on the Protection of Customer’s Personal Data

5. Copyright : 

All content on this site is copyright material of Sofitel Krabi Boutique, and may not be replaced or reproduced without written content from an authorized representative of Sofitel Krabi Boutique.

The site’s presentation and each element, including the domain name, trademarks, logos, brand names, drawings, illustrations, photographs, texts, graphics and other files found on this site, are protected by the current intellectual property laws and belong to the hotel Sofitel Krabi Phokeethra Golf & Spa Resort and or have been authorized for the use of the hotel Sofitel Krabi Phokeethra Golf & Spa Resort.

No element found on https://sofitelkrabi.hotels-boutique.com may be copied, reproduced, modified, reissued, loaded, altered, transmitted or distributed in any way whatsoever or in any form whatsoever, either partially or fully, without the prior written authorization of the hotel Sofitel Krabi Phokeethra Golf & Spa Resort, except in the case of strictly personal, private and non-commercial use, without changing the current elements on the site.

The following must accompany all full or partial copies of the site’s content: “Copyright hotel Sofitel Krabi Phokeethra Golf & Spa Resort“. The photographs used on https://sofitelkrabi.hotels-boutique.com are non-binding.“

6. Sofitel Krabi Boutique’ rights as the producer of a database

All clients, customers, prospects and partners have the non-exclusive, non-transferable and inalienable personal right to view the information found on https://sofitelkrabi.hotels-boutique.com for their own needs.

They may extract and/or reuse part of this site’s content for personal viewing purposes only, as long as this extraction and/or reuse does not concern a substantial (either in terms of quality or quantity) portion of the site’s content. Moreover, it is prohibited to extract and/or reuse any of this site’s content repeatedly, even if the content is not substantial.

Any full or partial reproduction of the site for other means is strictly prohibited. In particular, it is strictly prohibited to use this site’s content for commercial purposes.

7. Photo Credits

The photos used on this website are non-contractual

All photographs and documents illustrating products on this site are not contractual Photo credits: © copyright

For more information on the photographs used on https://sofitelkrabi.hotels-boutique.com, please see the Photo credits section.

8. Responsibility

All of the information accessible through this site is provided as is. Sofitel Krabi Boutique gives no explicit or implicit guarantees and assumes no responsibility for the use of this information.

The user has sole responsibility for the use of this information.

Sofitel Krabi Boutique reserves the right to edit this information at any time, in particular through updates to https://sofitelkrabi.hotels-boutique.com.

The user undertakes not to transmit any information on this site that would involve civil or legal liability and, in this respect, undertakes not to divulge any information that is illegal, libelous or against public order through this site.

Sofitel Krabi  Boutique does everything within its means to provide its users with the available information and/or tools that have been verified, but it cannot be held responsible for any errors, for lack of available information, and/or for the presence of viruses on https://sofitelkrabi.hotels-boutique.com.

Sites that are external to Sofitel Krabi  Boutique with hyperlinks to this site are not subject to the control of Sofitel Krabi  Boutique, which, as a consequence, declines all responsibility for their content. The user assumes full responsibility for the use of these sites.

9. Hyperlinks

The creation of hyperlinks to https://sofitelkrabi.hotels-boutique.com requires the prior written consent of Sofitel Krabi  Boutique.

10. Please note

Any messages sent through the Internet site are subject to interception and cannot be guaranteed as confidential until they reach us.

11. Cookies Policy

Use of cookies Sofitel Krabi  Boutique

By continuing to browse https://sofitelkrabi.hotels-boutique.com, you are agreeing to the use of cookies, whose purpose is to provide web analytics and measurements of visitor traffic and browsing behavior, define personalized services and offers tailored to your interests, and share data with or redirect users from, third-party websites, including social networks.

These tracers may be installed on your device depending on the preferences that you expressed or may express at any time in accordance with this policy.

12. Why have a cookies policy?

With a view to providing information and ensuring transparency, Sofitel Krabi  Boutique established this policy so that you can learn more about:

• The origin and purpose of the information processed when you browse https://sofitelkrabi.hotels-boutique.com
• Your rights with regard to cookies and other tracers used by Sofitel Krabi Boutique.

13. What is a cookie?

Cookies and other similar tracers are packets of data used by servers to send status information to a user’s browser and return status information to the original server through this same browser.

The status information can be a session identifier, a language, an expiration date, a response field or other types of information.

During their validity period, cookies are used to store status information when a browser accesses various pages of a website or when the browser returns to this website at a later point.

There are different types of cookies:

• Session cookies, which are deleted as soon as you exit the browser or leave the website
• Persistent cookies, which remain on your device until their expiration or until you delete them using the features of your browser

14. Why use cookies?

We use cookies and other tracers primarily for the following purposes:

Cookies are strictly necessary for browsing the https://sofitelkrabi.hotels-boutique.com the ability to use all of their features, and intended in particular to:

• Manage authentication of website visitors and the associated security measures, and ensure the proper functioning of the authentication module
• Optimize the user experience and facilitate browsing, in particular determining “technical routes” for browsing
• Store information regarding the “cookies” information banner seen by website visitors who then continue to browse the website after agreeing to accept cookies on their device

Implement security measures (for example, when you are asked to log in again for content or a service after a certain period of time, or to ensure basic operation of https://sofitelkrabi.hotels-boutique.com and use of their major technical features, such as monitoring of performance and browsing errors, management of user sessions, etc.)

Cookies for features intended in particular to:

• Adapt https://sofitelkrabi.hotels-boutique.com to the display preferences of your device (language, currency, display resolution, operating system used, configuration and settings of the display of web pages based on the device you are using and its location, etc.)
• Store specific information that you enter on https://sofitelkrabi.hotels-boutique.com in order to facilitate and customize your subsequent visits (including displaying the visitor’s first and last names if the visitor has a user account)
• Allow you to access your personal pages more quickly by storing the login details or information that you previously entered

Cookies for visitor tracking are aimed at improving the comfort of users by helping us understand your interactions with https://sofitelkrabi.hotels-boutique.com (most visited pages, applications used, etc.); these cookies may collect statistics or test different ways of displaying information in order to improve the relevance and usability of our services.

Advertising cookies are intended to (i) offer you, in advertising spaces, relevant, targeted content that may be of interest to you (best offers, other destinations, etc.) based on your interests, browsing behaviour, preferences, and other factors, and (ii) reduce the number of times that the advertisements appear.

Affiliate cookies identify the third-party website that redirected a visitor to https://sofitelkrabi.hotels-boutique.com.

Social network cookies, set by third parties, allow you to share your opinion about and content from https://sofitelkrabi.hotels-boutique.com on social networks (for example, the “Share” or “Like” application buttons for social networks).

The social network applications on https://sofitelkrabi.hotels-boutique.com as mentioned above can in some cases allow the social networks concerned to identify you even if you did not click on the application button. This type of button can allow a social network to track your browsing on https://sofitelkrabi.hotels-boutique.com, simply because your account in the social network concerned is enabled on your device (open session) while you are browsing.

We recommend that you read the policies of these social networks to familiarize yourself with how they use the browsing information they may collect, especially with regard to advertising. These policies must specifically allow you to make choices on these social networks, particularly by configuring your user accounts for each of them.

15. Consent

The installation of certain cookies is subject to your consent. Also, when you first visit the https://sofitelkrabi.hotels-boutique.com, you are asked whether you agree to the installation of this type of cookie, which is only activated after your acceptance.

This process is supported by means of an information banner on the home page of the https://sofitelkrabi.hotels-boutique.com, which informs you that by continuing to browse, you are agreeing to the installation of cookies that requires consent on your device.

You can change your mind at any time using the various methods described in the section “Deleting and/or blocking cookies”.

16. Deleting and/or blocking cookies

You have several options for deleting cookies and other tracers.

Browser settings

Although most browsers are set by default to accept cookies, you can, if you desire, choose to accept all cookies, always block cookies, or choose which cookies to accept based on their senders.

You can also set your browser to accept or block cookies on a case-by-case basis before they are installed. Your browser also allows you to regularly delete cookies from your device. Remember to configure all the browsers in your different devices (tablets, smartphones, computers, etc.).

Regarding the management of cookies and your preferences, configuration varies for each browser. This is described in the Help menu of your browser, as well as how to edit your preferences with regard to cookies. For example:

• For Internet Explorer™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
• For Safari™: http://www.apple.com/legal/privacy/en-ww/cookies
• For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
• For Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html

Saving a cookie to your device depends on your wishes, which you can exercise and change at any time and free of charge using the settings offered by your browser software.

If your browser is set to accept cookies on your device, the cookies embedded in the pages and content that you view may be temporarily stored in a dedicated space on your device. They can only be read by their issuer.

However, you can set your browser to block cookies. Keep in mind that if you set your browser to block cookies, some features, pages and spaces on https://sofitelkrabi.hotels-boutique.com will not be accessible, and we cannot be held responsible in this case.

Specialized advertising platforms

Several professional advertising platforms also give you the option to accept or block cookies used by companies that are members. These centralized mechanisms do not block the display of ads; they simply prevent the installation of cookies that tailor ads to your interests

17. Social Login and Data Collection

We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website to improve your user experience. You can revoke this consent at any time by sending us an email.

18. Refund & Cancellation Policy

Cancellation:

Food and Beverage Pick Up & Delivery Orders:

The customer is allowed to make a cancellation if the restaurant is out of ingredients to cook the ordered product. The restaurant will contact the customer by the given contact information to inform them about the cancellation. No other cancellation will be accepted once ordered.

Vouchers / Pre-Paid Services 

Vouchers are not refundable, non-transferable and can not be cancelled or reduced after the time of purchase.

Refund:

If Sofitel Krabi Phokeethra Golf & Spa Resort is unable to fulfil your order, we will refund your transaction to the credit card used. We can not issue cash refunds for purchases made on a credit card.  In the unlikely event that the hotel is not able to fulfill your order, one of the team members will contact on the supplied contact details.